Possible Causes

• The amount of ingredients in the basket is too big.

- Put smaller batches of ingredients in the basket. Smaller batches are cooked more evenly. Do not exceed MAX indication.

• The set temperature is too low.

- Set the temperature control to the required temperature setting.

• The cooking time is too short.

- Set the timer to the required cooking time.

Possible Cause

• Certain types of ingredients need to be shaken halfway through the cooking time.

- Ingredients that lie on the top of or across each other (e.g. fries) need to be shaken halfway through the cooking time.  

Possible Causes

• Too many ingredients in the basket.

- Do not fill basket beyond MAX indication.

• The basket is not placed in the pan correctly.

- Make sure the pan and basket are placed correctly. 

Possible Causes

• You are cooking greasy ingredients.

- When frying greasy ingredients, a large amount of oil or rendered fat leaks into the pan. The oil or fat causes white smoke and the pan may heat up more than usual. This does not affect the unit or the end result. Midway through the cooking process, carefully pour off any excess oil or rendered fat from the pan wearing oven-safe gloves then continue cooking.

• The pan still contains grease residues from previous use.

- White smoke is caused by greasy residue heating up in the pan.  Be sure you clean the pan properly after each use.

• Marinade, liquid or meat juices are splattering in the rendered fat or grease.

- Pat food dry before placing inside the basket. Occasionally pour off rendered fat or grease from pan during cooking. 

• Breading or coating did not adhere properly to food. 

- White smoke can be caused by tiny pieces of airborne breading. Press breading or coating to food to ensure it sticks.

Possible Causes

• Potato sticks were not soak enough properly before frying them.

- Soak potato sticks in bowl for at least 30 minutes, take them out, dry with paper towel.

• Wrong type of potato.

- Use fresh potatoes and be sure they stay firm during frying