Last updated: December 3, 2024

Information Collection and Use

NutriChefKitchen.com is the sole owner of information collected on this site. We will not sell, share, or rent this information to any outside parties, except as outlined in this policy. We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number.

We also require you to submit a username and password of your choice for your future access to your account information. To safeguard that your user name and password remain confidential, DO NOT share this information with anyone. If you elect to receive our newsletter or special promotions, your contact information will be used for the delivery of these items.

We allow third-party companies to collect non-personally identifiable information when customers visit our site. These companies typically use a cookie or web beacon to collect this information in order to provide advertisements likely to be of interest to you. Our site does not respond to “Do Not Track” signals or mechanisms.

Registration

In order to process your orders placed on this website, you must first complete the registration form. During registration, you will be required to provide your contact information, which includes your name, e-mail address, telephone number and street address. This information is used to provide you with important NutriChefKitchen.com services such as automated order status updates via e-mail.

Order

Most of the information collected in the registration process will be used to process orders. During the order process, you will have to provide financial information such as your credit card number, expiration date, money order, wire transfer or check information. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you.

To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. We do not share your personal and financial information with any third parties, except those specified in the Sharing section of this policy.

Cookies

We customize certain Web page content based upon your browser type and other information provided by our cookie. If you choose to reject the cookie, you can still browse our store but will be unable to use the shopping cart to buy merchandise.

The NutriChefKitchen.com shopping cart cannot function without cookies enabled so that the necessary information to process your order is retained. If you disable cookies, NutriChefKitchen.com will be unable to accept your online order. We will not share any personally identifiable information provided by this cookie with any third party.

Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies. This privacy statement covers the use of cookies by NutriChefKitchen.com only and does not cover the use of cookies by any advertisers.

Log Files

We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information, and we do not distribute or share IP information with any third parties.

California Invasion of Privacy Act (CIPA) Disclosure & Consent

By using this website, you acknowledge and consent that NutriChefKitchen.com may collect, monitor, record, or otherwise process certain interactions and communications you have with our site. This may include clicks, page views, scroll behavior, keystrokes (excluding payment fields), chat communications, and other browsing activity necessary for security, functionality, customer support, analytics, and fraud prevention.

This monitoring may be performed directly by NutriChefKitchen.com or by trusted third-party service providers acting on our behalf. All collection and processing of communication data is conducted in accordance with the California Invasion of Privacy Act (CIPA), and by continuing to use this website you expressly consent to such monitoring and data use. If you do not consent to the monitoring of communications and interactions, please discontinue use of this website.

Third-Party Analytics, Tracking, and Communication Tools

• Meta Pixel (Facebook Pixel): Measures ad performance and visitor behavior.
• Google Analytics & Google Ads: Collects website usage and interaction data.
• Gorgias Chat & Customer Support: Collects chat messages and support interactions.
• Session and Interaction Monitoring Tools: Tools like Clarity/Hotjar record non-sensitive data.
• Advertising & Marketing Partners: Collect limited data for ad performance and fraud prevention.

Your Choices and Opt-Out Options:

• Disable cookies via your browser settings
• Use opt-out tools from Google, Meta, etc.
• Discontinue site use if you do not consent

Sharing

We may employ third-party companies to perform functions on our behalf, such as fulfillment, marketing, delivery, customer service, and data analysis. These third parties have limited access and may not use your data beyond permitted purposes.

We may brand third-party sites to simulate the NutriChefKitchen.com experience with care and privacy evaluations.

If our business changes, customer data may be transferred but will remain protected under this policy. We may disclose data to comply with legal obligations.

Testimonials

Testimonials posted on NutriChefKitchen.com are moderated and may be used by us with or without attribution. Contact info is not published.

Children

NutriChefKitchen.com does not sell to children or knowingly collect data from individuals under 13.

Links

We are not responsible for the privacy practices of external sites. Please review their privacy policies.

Security

We use SSL encryption and other safeguards to protect your data online and offline. Only authorized personnel can access customer data.

Correction/Updating/Reviewing Personal Information

You may update your data via the Help section. For account issues, contact: support@nutrichefkitchen.com or call us toll free at (888) 318-7953.

Notification of Changes

Changes to this policy will be posted on this page. Material changes may also be announced via email or website notices.

Address

NutriChefKitchen.com

1600 63rd St,

Brooklyn, NY 11204